MovieProSupport
Questions, bugs, and help with the app.
Press
Reviews, interviews, assets, and promo codes.
Support requests
What to include.
To help us reproduce an issue quickly, please include:
- Device — your iPhone model.
- iOS version — Settings → General → About.
- App version — shown in MoviePro's settings.
- Issue — what happened, and what you expected.
- Sample steps — how to reproduce it, step by step.
- For audio issues: your microphone type — built-in, USB-C/wired, wireless receiver, or Bluetooth/AirPods — and the mode you were recording in.
AirPods and other Bluetooth microphones can behave differently in camera recording than in normal iPhone use — for important recordings, test your microphone first. See the Manual's audio section for details.
You never need to send us your footage — a description of what happened is enough.
Before you write
Check the docs.
Many questions are answered in the Manual and FAQ.